Rongsheng Refractory Materials Customer Support - Professional High-Temperature Solutions

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Common problem

Q：Question: What are the advantages and characteristics of andalusite bricks in high temperature environments?

A： Answer: Andalusite bricks have the advantages of high slag resistance, long life, high temperature resistance and low creep rate. They can effectively resist high temperature, high pressure and corrosive environment, ensure the long-term and stable use of furnace lining under harsh conditions, and improve the economic benefits of equipment.

Q：Question: Does Chrome Corundum Refractory Plastic have any certification or meets any specific standards?

A： Answer: Chrome corundum refractory plastic strictly follows international and industry standards and has passed ISO 9001 quality management system certification to ensure the reliability and performance of products in high temperature and high wear environments. In addition, our products comply with relevant international standards such as ASTM and EN to meet customers' demand for quality assurance.

Q：Question: Does the product have any certifications or meet specific standards?

A： Answer: The Al2O3-C refractory ramming material of Rongsheng Kiln Refractory Material Co., Ltd. has passed the ISO9001 quality management system certification to ensure stable and reliable product quality. In addition, the product complies with international standards such as ASTM and JIS, and has been tested and verified by a third-party authority to ensure its performance and safety under high temperature conditions.

Q：Question: Does the product have any certifications or meet specific standards?

A： Answer: Rongsheng high-performance clay arch foot bricks comply with international refractory standards and have passed a number of key performance tests, including chemical composition analysis, physical properties tests, etc., to ensure that they meet the stringent requirements of different high-temperature environments.

Q：Question: What are the main products and businesses of Rongsheng Kiln Refractory Materials Co., Ltd.?

A： Answer: Rongsheng Kiln Refractory Co., Ltd. focuses on providing high-temperature technology solutions. Its main products include heavy and light shaped refractory materials and multifunctional amorphous refractory materials. Services include kiln design, material selection, construction management, etc., targeting the power, metallurgy, chemical and other industries, with large-scale production capabilities and global market strategies. The company is also actively engaged in technology research and development, has a number of patents, and cooperates with academic institutions to improve its research and development capabilities.

Q：Question: How does Rongsheng Kiln Refractory Materials Co., Ltd. ensure the quality of refractory materials and services provided to customers?

A： Answer: Rongsheng Kiln Refractory Materials Co., Ltd. uses advanced production technology and intelligent control systems to ensure an annual large-scale production of 80,000 tons of shaped refractory materials and 50,000 tons of unshaped refractory materials. At the same time, the products pass strict quality management system to ensure high standards and excellent performance. In addition, the company provides a full range of services including material selection, kiln design optimization, installation and commissioning, and construction management. It also has a professional team with rich practical experience to provide customers with optimized solutions for high-temperature equipment, ensuring that high-quality products are matched with professional services to meet customer needs. client needs.

Hello, in order to ensure the long-term stable development of Rongsheng Kiln Refractory Materials Co., Ltd. and to comply with compliance and ethical standards, the following policy terms are formulated: 1. Comply with laws and regulations: All employees of Rongsheng Kiln Refractory Materials Co., Ltd. must abide by the national and relevant regional laws and regulations, and strictly abide by industry standards. 2. Protect intellectual property rights: Respect and protect the intellectual property rights of the company and its partners, and prohibit infringement of any form of patents, trademarks, copyrights, and trade secrets. 3. Data security and privacy protection: Ensure the security of customer and corporate data, maintain data integrity, and ensure that personal privacy is not leaked.

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Terms and Conditions

Technical Support

Rongsheng Kiln Refractory Materials Co., Ltd. has always adhered to the concept of "technology first, service first" and wholeheartedly provides our customers with high-quality technical support and services. Our technical team brings together more than 70 professional technicians with deep professional knowledge and rich practical experience to ensure efficient response of 24comp7 online support services, whether it is remote fault diagnosis or on-site technical guidance. We can provide timely and accurate solutions. Our service hotline is open 24 hours a day.

We provide expert solutions within 2 hours, arrive at the service area within 24 hours, troubleshoot within 36 hours, and resolve customer complaints within 48 hours. We allow you to experience our more professional, considerate and comprehensive services in a shorter time.

After-sales service

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Maintenance service

Maintenance Service Overview for Rongsheng Kiln Refractory Materials Co., Ltd.: Dear valued customers, we genuinely thank you for selecting Rongsheng Kiln Refractory Materials Co., Ltd. To guarantee the uninterrupted and stable performance of your high-temperature apparatus, we offer extensive maintenance and follow-up services. Our maintenance solutions encompass the following areas: 1. *Types of Repairs*: Our skilled service team is proficient in the maintenance and repair of diverse refractory ceramic products, including but not limited to reactors, crucibles, muffle covers, nozzles, and more. 2. **Repair Procedure**: Initially, you can convey your issue description and maintenance requests via a direct phone call or through an online form. We will promptly respond and arrange a convenient timeframe for on-site service. Our technicians will perform an assessment, diagnose the issue, and develop a comprehensive maintenance plan. Upon completion of repairs, quality inspections will be executed to ensure that your equipment is restored to peak functionality. 3. **Estimated Timelines**: Generally, our response time for maintenance services is within 24 hours, while the repair duration varies based on the particular issue. Our objective is to provide the swiftest maintenance solutions to minimize your downtime. 4. **Quality Assurance for Repairs**: We prioritize the delivery of original components or equivalent high-quality substitutes to ensure long-lasting reliability and stability after repairs. Furthermore, we offer corresponding warranty periods for our diverse maintenance services, allowing you to confidently utilize our products.

Address: Litang Industrial Zone, Laiji Town, Xinmi City, Henan Province

Email: [email protected]

Mobile: +8613526662273

Tel: +86-371-5601-0932

Contact: wanghaijun

Please Feel Free To Leave Your Needs Here, A Competitive Quotation Will Be Provided According To Your Requirement.

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